How do I track my order

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Step 1– Track an Order

Click on Packages by the left side bar on the dashboard. Enter an Order Id if you have created an order.

Also, your orders will be displayed on the Packages page.

View order whether:

  • In transit
  • Scheduled
  • Picked Up
  • Delivered
  • Created through Delivery Link
  • Pending
  • Canceled

Step 2– View Order

Click on any of the Order in the list to view Order Information.

Click on More Info button to view Order details like:

  • Tracking Info
  • General Info of your order.
  • Estimated pickup and delivery time.
  • Pick Up and Delivery location.
  • Receiver’s name.
  • Carrier Selected and other Information.
  • Order Timeline and a button to keep refreshing to have an updated delivery time.
  • Company details (A descriptive info of the carrier selected to deliver the order)
  • Receivers basic details (Name, Phone Number…)